GREAT COMMUNICATION

How does effective communication happen, especially during a remodel?

Studies show that, on average, people hear between 20-30K words a day.  That’s an ocean of verbiage to process! Given this environment of information overload, finding the answer is essential if you are to avoid the frustrations of a remodeling project gone bad. 

To be clear, Daniel Builders has been unable to crack the “perfect communication” code.  Instead, we’ve woven communication into our DNA and core values, striving daily to improve as communicators by owning mistakes and identifying ways we can grow.

One person on our team who “gets it” when it comes to communication is Vicki Jordan, our Design Administrator. She is the very first person our clients speak to after submitting a form on our website or calling our main line 864.506.5546.  As you’ll hear, Vicki goes above and beyond when answering questions and overcoming communication barriers.  She is attentive and caring, finding ways to benefit all, even those who don’t fit the Daniel Builders model.    

We also speak to another great communicator, Taylor Lyles, CEO of the HBA of Greenville. Taylor is communicating nonstop with the association’s 1155+ members, including homeowners, builders, trades, and vendors throughout the Upstate of SC.  Despite the enormous membership of the Greenville HBA, Taylor makes himself accessible to address an endless stream of inquiries and has honed his ability to convey a message to a big audience.  He discusses industry communication as a whole and ways the HBA helps homeowners find the right builder for their project. To contact the HBA of Greenville, visit https://hbaofgreenville.com/ or call 864.254.0133.

0:00 Introduction

1:14 Introducing Vicki Jordan

1:50 What To Expect During an Initial Conversation with Daniel Builders

2:53 Frequently Asked Questions During the Initial Conversation

3:29 Is It Necessary to Move Out During a Remodel?

4:33 Design Options

5:39 Remodeling ROI

7:31 Contractor Matchmaking: Finding the Perfect Fit

8:35 What to Expect During the Initial Home Visit

9:30 Remodeling Cost

10:19 Vicki's Favorite Things about Daniel Builders

11:34 How Vicki Helps Leads Find the Perfect Fit

12:22 Introducing Taylor Lyles

12:33 Effective Communication in the Building Industry

15:50 Industry Communication Tools: Software

16:41 Priorities of the Home Builders Association (HBA) of Greenville

18:31 Significance of the Bridge Awards

20:56 Contractor Matchmaking: How the HBA Can Help

24:47 How to Contact the HBA of Greenville

25:46 How to Contact Daniel Builders

Do you want to be clear on what to expect during your home remodel?  Will your contractor be completely honest, for better or worse, throughout the remodeling process?  Contact us at https://www.danielbuilders.com/get-started to experience the Daniel Builders difference.